why is my item still in shopping basket after being paid for

pgr52
Community Member

why is my iten still in shopping basket even after it is paid for???

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Re: why is my item still in shopping basket after being paid for

lyndal1838
Honored Contributor

Did you accidentally put the same item in twice but only pay once?

 

If you don't want the second item you can just remove it.

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Re: why is my item still in shopping basket after being paid for

pgr52
Community Member

no only one item its showing up in my bank as pending which is correct but not in my paypal account sale is over 12 hours now should be in paypal account  and ive no email from ebay about the transaction

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Re: why is my item still in shopping basket after being paid for

There is sometimes a lag between when you buy and when it disappears from the cart. This is just in the notification area that says "one item in cart"  usually if you just click the cart, it will disappear. If you look in the cart and it is still there, then just remove it.

As for your payment being pending..did you pay with a bank account, which means it will be pending for some days before it goes through. As for notification from eBay, sometimes they don't come through, or may come through later when your payment clears.

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Re: why is my item still in shopping basket after being paid for

pgr52
Community Member
Ok thanks to all
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