Oakley sunglasses

[arilpa]

Hello, I have just received a pair of Oakley sunglasses. 
I do not believe they are genuine as there are differences in the numbers and markings on the arms and lenses from what is shown on official websites. The box itself did not have the white product sticker on it which has the barcode and other info which was shown on one of the sellers photos. 
I contacted EBay and without them asking any questions regarding as to what I received stated that everything was legitimate. It also said to not reply to that email as it doesn’t accept incoming mail and no option as to where I go from here. 
Can someone please advise my options to take this further, thanks. 

[brickworksmarket]

No but is the one the seller copied

[sandypebbles]

There are no issues with posting the item number. members would not have asked you to do so if there were

It does not tell you what state the seller is in, only the country

You need to follow the proper steps, not just simply 'return the item'

You must follow the correct process, as you were advised in order to be covered by the MBG