I HATE TELSTRA!!!!!!!

[lurker17260]

I'm having a problem with message bank on my mobile, so I rang Telstra to try to get it fixed.  The conversation went something like this.

COMPUTER:  So we can correctly direct your call please tell us the nature of your call (blah, blah, blah)

COMPUTER:  There is an approximate wait of 10 minutes would you like us to call you back.

ME: Yes

waiting waiting waiting

COMPUTER:  I'll put you through now

1st CUSTOMER SERVICE PERSON (CSP1): What is your problem?

ME:  blah, blah,blah

CSP1:  That's not my area, please hold.

waiting, waiting waiting

CSP2: What is your problem?

ME: blah, blah, blah

CSP2: You need to speak to Technical Services, I'll put you through.

waiting waiting

CSP2:  There is a 17 minute wait for TS.

ME:  I can't hang on here that long, can someone please call me back.

CSP2: No.  You could try calling back in 1/2 an hour or so to see how long the queue is then.

ME:  No.  Thank you.  Good bye.

aaagggghhhhhhhhhh

[amber-eyed-girl]

My magic number with Telstra was my ombudsman complaint receipt number. After that they couldn't have been nicer with everything.

[gondo909]

https://www.facebook.com/IhateTelstra/

[imastawka]

Let's all count the number of posters who are no longer here  

ON THIS OLD, OLD , THREAD

I hate Facebook as well as Telstra

[lurker172602]

I was a bit surprised to see my thread, that I couldn't even remember making, on the first page.  Considering I haven't posted here for ages.  

Hi all *waves* 

[imastawka]

   Hi Lurks.   How ya doin'?

[lurker172602]

Going good thanks stawks.  I've been busy and posting in other places.  The LPs has their first birthdays recently.  The are walking now and absolutely gorgeous.  LP2 is going to be a big brother early next year.

You?

[ten*teeny*tiny*toes]

Good to see you Lurker.

[imastawka]

Wow!    Another one!   Will this be a Little Princess?  (sez she hopefully)

Or LP3 maybe.   I guess they'll want a surprise again.

I can't believe they're walking already.

I'm fine......nuthin' new. 

 Prob been reading your posts and not knowing it   hahahahaha

[lurker172602]

Thanks tttt, hi to you too.

I hope it's a pink one too   They aren't going to find out until this one born.  These are the ones who make the big thing about the "reveal" party.  I'm glad they are doing things differently this time .

I sometimes wonder if I come across posters I know without realising it 

Oh, btw, I still don't like Telstra LOL