Medication: brand name or less expensive

[*elizabeths-mum*]

Last month when having a couple of scripts filled I was told that both would be available in 'the less expensive brand' next time I had them filled (I think both must have still been under copyright or whatever the drug manufacturer version is).

Today both scripts were filled again and I was able to request the 'less expensive brand' receiving the Terry White branded medications... and paid the same price!

Feeling a little peeved here.

[the_hawk*]

First lesson in retail the customer is always right, he/she is the one with the $$$

[2106greencat]

I have to admit that when offered the 'Less expensive brand' I would expect it to be......well....less expensive !!

[just_me_karen]

Then there's the 80/20 rule. 20% of customers cause 80% of headaches. Sometimes it's more profitable to lose some of the 20%.

[the_hawk*]

clearly you have never worked in a successful retail company

[just_me_karen]

Correct! I considered having a career as a checkout chick or retail lackey, but decided I'd give uni a go instead lol

[j*oono]

I would love to be a checkout chick but I don't deal well with rude people.  I love using the self serve at the Coles near me though.

[*elizabeths-mum*]

I love self serve too. The way Queensland Health is disposing of their experienced (elderly) staff, that might be a career option soon!

Shelf stacking sounds okay as well.

[cat_mioux]

I almost always ask for the original brand of medication but the other day, when asked, I agreed to the generic brand of anti-biotics. Silly me. They are leaving an awful taste in my mouth. 

[*elizabeths-mum*]

I found the same with one of my tablets, cat-mioux. Neither were made as well as the original brand as well - rough around the edges.

[debra9275]

Em there was something on the news this morning about pharmacists having to show more transparency of the cost of drugs between themselves and their suppliers or manufacturers, hopefully it will mean some script prices will come down.

I think with the generic brands, the pharmacists can make even more money out of them, one of the reasons they try to push them onto us. OH is always complaining about them trying to push them onto him, and he just won't without doctor's orders, He has to be careful having a stent in his heart.