on 27-03-2015 10:54 AM
Yesterday I was walking through the LIbrary
and right in front of me was $10 on the floor
it was right out in the middle of the room , no one was standing next to it
so I pick it up and put it in my pocket and walked out as I was about to do .
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Some years ago I worked as a checkout operator at one of the Big 2 supermarts
one day an old man came through my checkout and paid with $100 note
I could see a smalll dog ear in the corner but noticed that the note was still complete
thus meaning that two $100 notes were perfectly stuck together
I acessed the situation quickly in my head because I had never struck this before
1- just put it in the register it belongs to C*l*S
2-put it in my pocket no one is ever going to know and the register will balance
3-give it to the old man even though he had no clue and would have recieved the notes joined
anyway I had a quick look to see that the supervisor was not around pulled the two notes apart
and gave the second one back to the old guy
he was so happy that I thought I had done the right thing but never told any of my co-workers about it
what do you think you would do ?
Solved! Go to Solution.
on 30-03-2015 07:24 PM
on 30-03-2015 07:32 PM
@azureline** wrote:
I disagree. The money is clearly the customers.
you can disagree all you like your very good at that
on 30-03-2015 07:36 PM
@opmania wrote:
@happyroo_bunji wrote:
@happyroo_bunji wrote:IMO its a no brainer. I ALWAYS hand back the extra money if a customer gives me too much. I am confused as to why you'd think that the money is in the stores possession when they hand it over?
I'd like an answer opmania to the above. I'm very curious
if you read the original post properly you will understand that the man did not hand me $200 he handed me $100 with another note
stuck together .I would expect that a less experienced operator would have not even noticed this and the customer had no idea
that it was there from the sheer look of amazement on his face when I pulled the two notes apart and handed the other one back to him
If i had not noticed this I could easily have put it in the register draw and that would have been the end of it and it would then
belong to the supermarket end of story .
It was only because I held it up to the light to check that it was real as I always did , and I might add that not all operators did this,
that I even noticed any irregularities .
I knew that if I had called over a supervisor they would have told me to put it in the register
because all of the supervisors were very pedantic supporters of the establishment
So I took it upon myself to give it to the customer at my own peril because I am absolutely certain that if someone had seen what had
happened that I would have gotten in trouble over it , maybe even sacked , or that is what I was thinking at the time .
Even I had been working there around 7 years I thought that the money is better off in his pocket than the shops
I don't get what is so hard to understand about this .
And further to that as an employee my loyalty should have been first to my employer not to the customer and once that money is
handed over the counter it belongs to that establishment
on 30-03-2015 07:40 PM
Maybe he had jam sandwiches for breakfast.
I don't understand either why two notes out of his wallet would become property of the supermarket.
on 30-03-2015 07:44 PM
Firstly, thank you for replying.
@opmania wrote:
If i had not noticed this I could easily have put it in the register draw and that would have been the end of it and it would then
belong to the supermarket end of story .
That amounts to theft IMO.
As a supervisor in a supermarket, I have closed down registers and counted them when people claim they have handed over too much money or not received enough change. If the till was over by what they claimed, it was handed back. If the discrepancy totalled more than $50, I would contact the store manager for advice. They would then tell me to take the persons details and the money person would check the next business day. If the person was 'short-changed' they always got thier money back.
@opmania wrote:So I took it upon myself to give it to the customer at my own peril because I am absolutely certain that if someone had seen what had happened that I would have gotten in trouble over it , maybe even sacked , or that is what I was thinking at the time .
Even I had been working there around 7 years I thought that the money is better off in his pocket than the shops
I don't get what is so hard to understand about this .
And further to that as an employee my loyalty should have been first to my employer not to the customer and once that money is handed over the counter it belongs to that establishment
Your workplace sucks, really sucks. If I ever got sacked for handing back money that was overpaid, I would have the union, fair work australia onto the business quick smart. I'd sue them for unfair dismissal.
I actually understand what you are saying now. You and your business you work for are theiving scum.
I am loyal to my employer, but if they ever advocated what you do. I in all good concious couldn't and would not deliberatly keep money that doesn't rightfully belong to me or the establishment.
on 30-03-2015 08:50 PM
@happyroo_bunji wrote:
Your workplace sucks, really sucks. If I ever got sacked for handing back money that was overpaid, I would have the union, fair work australia onto the business quick smart. I'd sue them for unfair dismissal.
I actually understand what you are saying now. You and your business you work for are theiving scum.
I am loyal to my employer, but if they ever advocated what you do. I in all good concious couldn't and would not deliberatly keep money that doesn't rightfully belong to me or the establishment
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you couldn't be any further from the truth I am not a thieving scum
I am a very honest person and the only reason I started this thread in the first place was because I felt bad about keeping the ten dollars that I found on the floor and I thought that I would ask other peoples opinion
I have been completely honest about the situation and I wonder how many other people could say the same about their replies
sure I know that there are some decent people on here but who has never thought of the idea of robbing a bank
that doesn't mean that every one is a bank robber.
the other situation happened about 30 years ago so between having a notion of thieving and picking up a stray ten dollars
off a library floor is tantamount to a thieving scumbag over a thirty year period so be it .
anyway I rang the library and left my details for anyone to ring me if they have lost some money
there have been many times in my life where I have given back overpayments , given replacements and extras and even free clothes at markets etc if people did not have enough money
I have many times given toys to children when their mothers have bought things at my stall and given people money for bus tickets
when they couldn't get home
I have owned and run a successful business and know my value.It matters not what your opinion of me is
on 30-03-2015 09:06 PM
on 31-03-2015 07:01 AM
I am reading the last page or so and I simply can't understand the logic of the customers money "belonging" to the supermarket. That is the most bizarre thing I have ever heard.
And I am staggered (and quite frankly skeptical) of any supermarket in Australia that would take this point of view.
And I doubt very much that the business would sack you for handing back the customers money.
on 31-03-2015 11:17 AM
@i-need-a-martini wrote:I am reading the last page or so and I simply can't understand the logic of the customers money "belonging" to the supermarket. That is the most bizarre thing I have ever heard.
And I am staggered (and quite frankly skeptical) of any supermarket in Australia that would take this point of view.
And I doubt very much that the business would sack you for handing back the customers money.
That's because it isn't logical?
And further to that as an employee my loyalty should have been first to my employer not to the customer and once that money is handed over the counter it belongs to that establishment
really? If that were true, wouldn't we all have to give exact money..... or foreit our change?
on 31-03-2015 11:20 AM
i want to know which store it is as I don't want to give any place like this my custom.