Would you pay $5 more on your bill/account

[donnashuggy]

To speak to a customer support person based in Australia?

[lakeland27]

what or who do you mean ?  is this telco's or ebay ?

[punch*drunk]

What frequency? weekly, monthly, quaterly? what sort of bill is it?

[freddie*rooster]

And would it stay at $5 for a specified time, or would it be $5 this year and $20 next year?

[lakeland27]

thats right freddie. i think i disagree with donna on this one, even though i don't know what it is yet

[donnashuggy]

Oh it was just an example, like telstra - so quarterly........ I think I would.

I'm not a fan of outsourced customer support, think I would pay $20 to eBay on top of my monthly account. As long as it isn't a recording lol

[imastawka]

I would gladly pay $5 to speak to an Aussie.  I have all sorts of trouble understanding

accents.  And being hard of hearing doesn't help at all.  I usually use my daughter as

a universal translator just to get a Subway roll for lunch, lol

[just_me_karen]

I wouldn't pay it. I'd rather see more competition, so companies feel more compelled to provide basic help services.

[donnashuggy]

Fair point, telstra have been sending me voice/computer generated phone calls, I get half way through responding and wonder if it is actually telstra.

[lakeland27]

i hang up on the recorded calls from telstra. they ring back later and try again and get the same response.