great customer service at Aldi

After the new trampoline was slightly damaged in wind last weekend a call to Aldi in tracking down a couple of replacement parts resulted in Aldi contacting their supplier while still on call and the suplier sending out a courier with the much needed parts at no charge ๐Ÿ™‚ Lovely lady commented on it school holidays and the children must be upset.

Very happy

 

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Re: great customer service at Aldi

imastawka
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Well done Aldi!!!

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Re: great customer service at Aldi

My in-laws buy all their electronics there, printers TV, computers. They say they're good quality, good prices, no problems with exchange or refunds if required.

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Re: great customer service at Aldi

Just don't buy things like washers, dryers and the like.

My SIL works in whitegoods spare parts, and he says

people are always looking to fix Aldi whitegoods, but

there are no spare parts avaliable

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Re: great customer service at Aldi


@imastawka wrote:

Just don't buy things like washers, dryers and the like.

My SIL works in whitegoods spare parts, and he says

people are always looking to fix Aldi whitegoods, but

there are no spare parts avaliable


Hubby and me buy everything at Aldi........but not washing machine or dryer, I have heard so many bad things about them...........but everything else is great, including all their food.

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Re: great customer service at Aldi


@imastawka wrote:

Just don't buy things like washers, dryers and the like.

My SIL works in whitegoods spare parts, and he says

people are always looking to fix Aldi whitegoods, but

there are no spare parts avaliable


i bought a freezer over 5 yrs ago....no probs.  Same with the dryer.   If they sell faulty product, just get a refund.

 

 

 

 

 

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Re: great customer service at Aldi

oh and we bought a TV as well, for my mum.  no probs.  she eventually stopped using it because she replaced it with flat screen.  the other is still in working order.

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Re: great customer service at Aldi

We have bought TV's and other electrical items without any problems, I am really happy with the shop.

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Re: great customer service at Aldi


@twinkles**stars wrote:

After the new trampoline was slightly damaged in wind last weekend a call to Aldi in tracking down a couple of replacement parts resulted in Aldi contacting their supplier while still on call and the suplier sending out a courier with the much needed parts at no charge ๐Ÿ™‚ Lovely lady commented on it school holidays and the children must be upset.

Very happy

 


How did you get their phone number?

 

Or did you phone head office and not your local Aldi shop?

 

I thought I left a parcel in my local Aldi and had to go back into the shop because they don't have a listed phone number.

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Re: great customer service at Aldi

Well now your all just showing off!! Humph....lol
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