need help pls

I brought a headset from a buyer and I silly enough waited over the 45 due date to dispute it this comperny clams they sent my head phones but its been over 4 months so I have no clue what to do now I lost my money with an iteam I never got ๐Ÿ˜ž they haven't even help in any way to resolve this and have stop talking to me dose this mean I got rip off ?
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Re: need help pls

I would love to return the oteam but a bit hard when u never get it lol but its all good from now on I will only buy iteams that is regsterd post and is in the same region as I am thanx guys for understanding as I am only like a first time buyer
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