Can't create 2nd ID. Any suggestions please?

Have filled in reg. form with new id, new email, same password but page goes dark, stays put when I click 'Submit'. Don't know what is wrong.  Any advice appreciated.

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Thanks to both of you, hope it works tomorrow.  Another similar glitch just a while ago when I tried to email customer support - the darkened page, then the freeze with nothing further to be achieved by staying on that page.

Cheers, v decent of you to answer 🙂