Hacked account

zkeri
Community Member

My account has been hacked. My name and address changed. The item I bought was delivered to the address it was changed to. The seller  is not taking any responsibility, told me to get in touch with E-bay.

It's impossible to speak with a real live person, but several different people I was talking to (in writing) have said that they will escalate my case. Never heard anything back. They know people just give up.

I lost $229.00 and will never use E-bay again. Please think twice before you buy from E-bay, no customer service, just empty promises!

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Why should the seller take responsibility, it is not their fault, nor is it their responsibility to manage the security of your account.

Sellers are required to ship to the address provided.