How do i cancel xcover

[douglaspaine]

You open your Xcover account and you are directed back to Ebay with no LINK to where tho cancel the policy. Both Ebay and Xcover are thieves who make it as difficult as possible to cancel a policy. There is ABSOLUTELY NO REASON why Xcover can't put a simple radio button on your account against the policy to cancel.  The Only reason is that Xcover don't want to lose the annual premium.

[ju80_73]

It's 2nd year they took my money (I tried when they took my money again one year later and I gave up how to cancle) and I tried again, still the same, so I contacted to help centre via live chat and was told contact to the seller and send message. So, i just sent message to the seller today. If this is correct why ebay doesn't mention this one at the first place instead saying login to xcover or go to dash board? I'll let you ppl know if I can cancel by contacting the seller later.

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

[team_17_dude]

These guys are scum, there is no way to cancel via their site or on ebay. The only way after spending hours online and on phone to ebay, is through your paypal account.

Here is how:

To disable your PayPal authorisation, follow these steps:
1. Log in to your PayPal account.
2. In your 'Settings' go to the 'Payments' section. Select 'Cover Genius' from your list of pre-approved payments.
3. Select 'Automatic payments'.
4. Select 'Cover Genius Pty Ltd' in the left panel.
5. Click 'Cancel' and follow the instructions.

The jerks have their name under 'Cover Genius' not xcover for extra confusion.

Hopefully you purchased with paypal, otherwise you'll need to try and contact xcover direct on 855 928 5302 and get them to cancel. Also I would ring your bank to block payments made to them for extra security. 

[gutterpunkz05]

How do I make a change, cancel or get a refund for my XCover Protection?

You can cancel your XCover Protection at any time. Refunds are available up to a date that is shown in your policy wording (typically 28 days from purchase). You can cancel your XCover Protection via your eBay dashboard or by logging in to your XCover Account using your eBay email address.

[pactrpo]

yeah what a bunch of scam artists! they got me good had to go through paypal to cancel the auto payments.

[papermoon.lady]

Do you mean an Xcover account or have you bought a Samsung Galaxy Xcover phone and want to cancel the purchase?

We need more details.

[paddo58]

Xcover account

[sandypebbles]

@paddo58 Did you try the links provided by gutterpunk, in the post two above yours?

[davewil1964]

A year later, sandy?

[padi*0409]

Presumably you opened an Xcover account, so you have to log into that account and cancel it there.

Their reviews are not good at all.

https://www.productreview.com.au/listings/xcovercom