on 13-10-2022 03:09 PM
I have been trying to cancel my ebay plus membership for a few months now. I thought it had been cancelled until I got an account out of nowhere. I had sent 2 emails after notification that my renewal membership was coming up so I cancelled it immediately by return email. I was told it was easy to cancel ebay plus membership. WHY can't I do this? I only have a Samsung mobile phone and that is all have ever had. PLEASE CANCEL MY MEMBERSHIP. I have sent 2 emails, had chats with your staff and even tried ringing you. All attempts seem to fail. This is UNFAIR. I WANT MY EBAY PLUS MEMBERSHIP CANCELLED.
Go to the link below and scroll down to the cancel membership option.
https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755
Try to do the correct method of cancelling - but if they are being paid by automatic payments - turn it off.
This is a member to member forum
We cannot cancel your account for you
emails to eBay are pointless, they are 'manned' by bots
Replying to an email is not cancelling, which can only be done through the actual, proper cancellation link
The eBay CS read from pre- written scripts, they can't do it, they don't have that level of 'authority'
I do not use eBay on a phone, nor have I had any interest in signing up to eBay Plus
there is supposedly a link to cancel in your eBay Plus account
Exactly where that is on a phone, I can't tell you
Another member may well know, but yelling at people here to cancel it won't get anything done