I also have been trying for 4 months to cancel my ebay plus membership on my Samsung phone.

**r8**
Community Member

I have been trying to cancel my ebay plus membership for a few months now. I thought it had been cancelled until I got an account out of nowhere. I had sent 2 emails after notification that my renewal membership was coming up so I cancelled it immediately by return email. I was told it was easy to cancel ebay plus membership. WHY can't I do this? I only have a Samsung mobile phone and that is all have ever had. PLEASE CANCEL MY MEMBERSHIP. I have sent 2 emails, had chats with your staff and even tried ringing you. All attempts seem to fail. This is UNFAIR. I WANT MY EBAY PLUS MEMBERSHIP CANCELLED. 

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Answers (3)

Answers (3)

Go to the link below and scroll down to the cancel membership option.

 

https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755

Try to do the correct method of cancelling - but if they are being paid by automatic payments - turn it off.

This is a member to member forum

 

We cannot cancel your account for you

 

emails to eBay are pointless, they are 'manned' by bots

 

Replying to an email is not cancelling, which can only be done through the actual, proper cancellation link

 

The eBay CS read from pre- written scripts, they can't do it, they don't have that level of 'authority' 

 

I do not use eBay on a phone, nor have I had any interest in signing up to eBay Plus

 

there is supposedly a link to cancel in your eBay Plus account

 

Exactly where that is on a phone, I can't tell you

 

Another member may well know, but yelling at people here to cancel it won't get anything done