on 08-02-2022 06:14 PM
I opened a Gmail email account some time ago when I changed my telco. I didn’t use it but kept my Yahoo email ac as I had been using it for years. My Yahoo account has since stopped so I want to use the gmail ac. I had a conversation with a consultant this morning who said to cancel my account. I don’t want to cancel my eBay account but just want to change the email address. On the Personal Information page it stated that my gmail address was already in use. It is by me not someone else, I am the same person. I just want to delete the old Yahoo email and just use the G mail account. HELP.
I have the exact same problem. old email is TPG and new is gmail. As far as I know - I dont have another account using the gmail address - so how can it be in use - its my address!!
How can I check a duplicate account with a different email??
What can happen is that at some point a person has used that address for an eBay account then if account has been left as dormant, the email server may allow the address be re-registered after some time but eBay won't.
Especially if the account was never closed.