eBay.com.au Intermittent Site Issues

pixie-six
Community Manager
Community Manager

"As highlighted in earlier posts: Late on Friday afternoon (AEST) eBay.com.au experienced a number of access issues following routine maintenance to the site.

 

We can confirm that as of 8.00am AEST all issues were resolved and the site was returned to full functionality.

 

UPDATE: We understand that some customers were impacted by the site issues. Sellers impacted by this are covered by our policies and we are working hard to develop the resolution process to support the compensation of those affected by our service issues. We will communicate the process and eligibility requirements in the coming days.We appreciate your patience during this time.

 

We understand the high expectations our community has for our platform, and we sincerely regret that we did not live up to some of those expectations last night." 

 

- eBay Community Team 

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