on 04-07-2025 10:55 AM
I put a new item for sale for the first time and came to a page that requested my password for my Bank Account details. Surley this cant be correct as I would think if anyone would be stupid enough to do such a thing. Not being racist but the gentleman I spoke with had a strong indian accent and if you are unaware India has the title of the biggest scam producing country in the world. The ATO because of this does not have Indian sounding people on the phone anymore.
04-07-2025 11:12 AM - edited 04-07-2025 11:15 AM
All sellers have to sign up for Managed Payments and be verified to sell
It has been the only option for sellers for over 5 years, and the only way you can be paid
What the person you spoke to 'sounded like' has nothing to do with anything
Assuming they *were* indeed from eBay that you phoned and not some random
You will need to remove the listing, since you will not get paid if the item sells
And read up on the selling basics
Including the part about there being a 30 day hold on funds for new sellers, the buyer having a QR code when they pick up the item, if you can even list it depending on the type of battery it has etc etc etc
Not a good idea to try to sell anything without knowing how things work
By the way, some choose to have a bank account specifically for Managed Payments alone
Is there no longer the 'micro deposits' option?
You are also required to provide photo ID such as a drivers license or passport, and the ID and bank account must be in the exact same name as your eBay account
on 04-07-2025 11:21 AM
Just to add, this is something the seller signs up to themselves and not through or via some dude over the phone
on 04-07-2025 01:06 PM
Ebays customer service is contracted and operates out of India. As for verifying your bank account, there are other means available.
on 04-07-2025 02:31 PM
eBay’s Help page on registering as a new seller explains what you will need to do in order to sell and be paid on eBay.
https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792
You have two options for verifying your bank account: the login credentials method or the microdeposit method.
If using the login credentials method, I’d suggest changing your bank account password immediately afterwards. If you don’t want to change your password, use the microdeposit method. It takes a little longer to verify, but it does mitigate the risk of your password being intercepted by a malicious actor.
on 23-08-2025 09:40 PM
I had the same thing with the ebay app asking for my banking details including my password. There is no way I will ever give that out. I cancelled all the other things I'm selling. I don't think ebay can legally do that. And it's impossible to get any help on this. Ebay has my money and now I can't get it.
on 23-08-2025 09:41 PM
Someone would have to be mad to enter their banking passwords into ebay. Do you know nothing about cybersecurity?!?!
23-08-2025 09:57 PM - edited 23-08-2025 09:59 PM
Yep, you'd be completely mad to take the necessary steps to access your funds. Best just leave it there for eBay to invest... that's the most sensible thing to do.
FYI, the micro deposit verification method DOESN'T require you to provide your password 😉
on 23-08-2025 09:57 PM
Read the many threads about Managed Payments.
The answers, ad nauseum, are there.
If you don't sign up you won't get your money.
Helps to read the T&Cs before you commit.
on 24-08-2025 01:11 AM
@redgodzilla wrote:" And it's impossible to get any help on this"
Use the micro deposit verification
"Ebay has my money"
Is the payment showing in your seller hub as the item you sold is a target for scammers ?
"eBay has my money and now I can't get it"
Even when you're signed up for managed payments, as a new seller your payment will be on hold for up to 30 days