Just signed up to Ebay and says account is restricted and I cant purchase item

maxpar2581
Community Member

Just signed up to Ebay and says account is restricted and I cant purchase item that I have in my cart.

After adding in credit card details and shipping details it gives an error message that account is restricted???

Tried to do online chat with Ebay and says 1 minute in queue but sitting in queue for ages and no response

No email from Ebay as to why account restricted, honestly Amazon is much easier!!

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16 REPLIES 16

Re: Just signed up to Ebay and says account is restricted and I cant purchase item

has anyone with the same isp been restricted in the past?

Message 2 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

Hi No, never had an issue in the past

 

Message 3 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

Does anything in the link below apply to you ?

 

https://www.ebay.com.au/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012&st...

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"Start me up I'll never stop......"
Message 4 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

can you get ebay to call you back, rather than waiting in queue?

Message 5 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

Re: Just signed up to Ebay and says account is restricted and I cant purchase item

Hi no I tried to purchase item straight away, received no messages from seller or ebay that they blocked purchase

Message 7 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

Hi I didn't see an option to leave a phone number, but I will have a look

Message 8 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

what is the item number?

Message 9 of 17
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Re: Just signed up to Ebay and says account is restricted and I cant purchase item

$100 AUD and seller is in Australia

Message 10 of 17
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