facing error in revising the the listing

[microaqu_82]

It has been 15 days can not revise the listing nor create a new listing, contacted eBay they said they noticed this and trying to fix it asap.

For the last 15 days, every member customer is manipulation me by saying or doing the same things, even they no idea of the problem, they all are just wasting my time.

I'm confused Is it an international company's customer support?  They are transferring me to the next support member without my permission. How can they behave with sellers like that?

I'm very disappointed with all that is going on with me and my shop, however, nothing fixed after more than 15 days

I did all that they said, "Changed the browser, clean the cookies, both are not working."

It keeps redirecting to the error page.

[{ https://paste.pics/CYL5J }]

Is there anyone who can help me out? 

[domino-710]

First you see it - then you don't. LOL

[imastawka]

Yes.  No longer a registered user

[microaqu_82]

@katistrophik 

Thanks for your reply,

I talk with customer support and he is saying "'''

I've checked your account again and can confirm that it was suspended because it exhibits a risk to eBay and to its community. For that reason, you're not allowed to list, revise or buy items on the eBay site.

Huong, I regret to inform you that we will not be able to reinstate your account. We have taken this action out of concern for the safety and integrity of the eBay Community.

Please bear in mind that as your account is suspended, you won't be able to buy or sell on eBay. You're also not allowed to use an existing account or register a new account.

How I can go out from this suspension?

I'm sorry Huong, we can't remove the suspension on your account. Due to the risk presented to the eBay community by your account, we have determined that it is in our best interest to part ways.

I trust I’ve explained the matter clearly. Is there anything else I can assist you with?

can you tell me why I got suspension?

We assess accounts based on many factors. I hope you understand that we do not disclose information that could allow circumvention of our policies. Please be informed that we reserve the right to suspend a member's account if we have cause for concern."""

so now what I have to do?

[sandypebbles]

If eBay have banned you then that is the end of the story

The only option is to find another site to sell on

[imastawka]

Very strange scenario.

OP had over 100 listings for mainly aquarium items.

I did wonder how they got over 100 listings with such a new account.

[jellybirddesigns]

Not sure if it's that strange @stawks - I've got another account which I haven't used for more than 12 years. When I looked at it the other day it says I can list up to $1500 a month, it doesn't even give me an item limit.

I guess the OP needs to figure out why he got suspended in the first place. The only thing I saw was that all of his 16 sold listings appear to have exactly the same sale date. Wondering if a family member "bought" everything in order to bump up feedback.

[imastawka]

Hmmm.  An old account would be linked to your current account maybe?

OP was just registered on 2nd June - can't get much newer than that.

Might have something to do with sales, you could be right.

[hitchcock1969]

I'm having similar issues. When I tried to update my payment info ebay is asking me to enter my bank details (which is fine) BUT it is also asking me to enter my Personal Bank Customer Number and Bank account password!! this seems suspicious to me???

[davewil1964]

Simple, really.

If you have read any of the numerous threads on this matter. Including the workarounds.

Bottom line is 'you don't register, you don't sell'

[jellybirddesigns]

@hitchcock - your matter is different.

In your case you need to register for Managed Payments. There are numerous threads on the matter on the boards, although I do agree with you that I would have concerns about giving my banking password. There is a way around it (as far as I remember). I think you have to choose "Other" as your bank. I'm not 100% sure as I didn't have to do that step.

The OP's issue is that he is permanently suspended. We originally thought it was an issue with Managed Payments, but appears not to be.