Hi, I've been trying to decipher the AusPost Click & Send info. on their website yet can't seem to fully understand how it works... uh-ha yes I am blonde, lol! I just can't seem to find whether there is any basic insurance coverage if parcels goes missing or are damaged. I understand that there is a Signature on delivery option for a small fee for proof of receipt but are sending items via this method covered at all by a base limit without having to purchase any extra insurance? I'm a hobby seller & have learnt from a past mistake & have only been using Registered Pre-paid post bags but this is quite costly for buyers as each 500g satchel costs $7.85 when purchased in bulk of 10 & then $3.20 is charged for Registration which in total costs $11.05 although I charge $11.00. I have asked both my 4 Iocal post offices in regards to this & have called AusPost numerous times & for some reason I keep having to deal with employees that have no idea or straight answer for me! Seriously one would think AusPost would debrief their staff on what they sell! I was hoping that someone would be kind enough to shed some light on this subject for me in regards to whether it is a viable option with the same or similar coverage, insurance & proof of receipt wise as Registered Signature Post as I would love to save my customers a few extra $ if at all possible via this method. I hope someone out there in eBay land can help me. Thank you for your time in advance! Kind regards 🙂
