HI I have order 04-09955-51508 not received so far, I need to know how to get my item

[6508693lzr]

it just show me custom clearance delay over 3 weeks, and the Aust post can't track it with the tracking number provided by the seller what can I do?"

[gutterpunkz05]

The item you are attempting to import, is valued at more than   $1000  AU, and therefore it will not be released from customs until you pay  GST plus any duties and all  collection fees, it will probably  total 25 - 30% of the total purchase price plus shipping costs,

Nice of you to leave an unwarranted  NEG for the seller, when the problem is your ignorance.

Delayed in customs,  means exactly that.  You will be contacted by customs or their agent in due course, so dont ignore calls from an unknown number.

[sandypebbles]

You can ask the seller to send you a feedback revision request

You should not have given them a neg for something that is your responsibility to be aware of and which the seller is not at fault for