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I sent a 500gr satchel to the purchaser but it hasn't turned up yet and it has now been 2 weeks.
What do I do? There is no tracking number.
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on 07-07-2012 01:01 PM
Buyer and I have been in constant contact over the last 2 weeks over a 500gr satchel that hasn't turned up at his end.
What do I do?
It doesn't have a tracking number on it as it was the old style satchel and not the new one with tracking number.
Do I refund? That doesn't seem fair to me as the I am out of pocket. All my other parcels have arrived safely so I have never encountered this before.
How long do I wait?
I would really appreciate some guidance on this. Thanks.
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