HI I have order 04-09955-51508 not received so far, I need to know how to get my item

it just show me custom clearance delay over 3 weeks, and the Aust post can't track it with the tracking number provided by the seller what can I do?"

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You can ask the seller to send you a feedback revision request

 

You should not have given them a neg for something that is your responsibility to be aware of and which the seller is not at fault for