Why is a product advertised freight free when it isnt

[esa-ala]

Hi Mate,
We are really sorry about that. This was listed by eBay and it is really out of our control as eBay's advertising system problem.
We have reported this problem to eBay, we hope eBay can correct this error asap.
My apologies again for any inconvenience this may cause.
Thank you very much for your understanding.

[sandypebbles]

Are you saying the seller has told you why but you don't believe them?

Or just giving an example ?

You asked a question in the heading and then (what looks like an answer from when you asked the seller)

Could you clarify please?

Was it free freight to specific areas, or in general to all areas?

What is the item number?

[esa-ala]

Hi Sandy, thanks for your quick response.

[esa-ala]

I ran out of time to edit the message. I didn't know if ebay could do this to a seller, so was curious. I think the item number is #274141720586. When I just searched again now, the 'freight free' has disapeared from the listing. Regards, Pam This is the first time I have posted hence the mess of it. Sorry for any confusion caused