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post fee
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on 28-10-2021 07:59 PM
The client cancelled the order, and We didn't post by post office, but eBay office charged Australia Post shipping fees! Could someone help to solute this issue?
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28-10-2021
10:56 PM
If you generated a postage label but did not use it, you had 5 days from the time of generation, in which to cancel the label. If you failed to cancel within the 5 day limit, the charges remain valid and you are not entitled to any refund.
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