Why am I being charged for postage labels, when the buyer is paying for shipping?

[firmstone9086]

I have noticed a number of postage label charges in my transactions, the buyers are for shipping, however it is being deducted from my account.   Is this normal and does ebay return the money to my account later?

[davewil1964]

If you select eBay postage labels, then they are charged to your account. It would seem this is the case.

The buyers pay YOU (less eBay fees), and the funds go to your nominated bank account.

You are responsible for paying postage to get the item to the buyer (with monies they have paid you). Postage is not free, as you are aware.

So, no, you won't be getting reimbursed.

If you have generated eBay labels and not used them, you can cancel within 5 days of purchasing them. After that you would have to contact eBay and get a grace payment - unlikely as they would have to get the carrier to refund outside of THEIR stipulated timeframes.

[jorelauck]

I did not get paid for the postage from the customer and now ebay is deducting postage from my account. The net effect is that I have basically made nothing on the sale.

[sandypebbles]

How did the buyer manage to buy without paying for the postage? And better to start your own thread on this rather than hide it on someone else's post from almost two years ago

[kh-jean]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.