Why is eBay.com.au not asking sellers to adjust their estimated delivery dates.

[tmix001]

Hi

Why is Ebay not asking sellers to review their estimated delivery dates which were based on Covids-19 problems. In Australia the postal service and couriers are back to their standard delivery times, local and Interstate.

The last few deliveries arrived  days before the first date mentioned on the eBay Website.  

This descrepancy makes it hard for buyers to make themselves available for delivery, or to determine which supplier has the best estimated delivery times, where times for delivery arew somtimes critical to the purchase.

A circular to all your sellers asking them to review their delivery times would be the best way for all concerned to have a better seller/buyer relationship.

Regards

Timix01

[katistrophik]

And in addition there is a LOT more to the negative affects COVID lockdowns have had around the country.

The opening of borders means little when the backlog for postage, carriers etc must be huge.

Not to mention loss of jobs in these same areas and many more. Not all will be back to normal for a very long time, so I hope you can show patience to any seller.

In saying that, my delivery times on items purchase from AU have been fantastic, even over Xmas

[sandypebbles]

It is ebay who insert the estimated delivery dates

Based on very very best case guesses which are based on Australia Post's fantasy land speed 

Sellers can only insert their handling time

And most sellers post well within it 

And eBay do not read here

Where do you get your information  that 'Australia the postal service and couriers are back to their standard delivery times, local and Interstate'

You certainly must be very lucky if you think so

I had a non eBay purchase posted from Melbourne on Jan 13th that arrived (Sydney) on Jan 27th

Another posted from Brisbane two days later also arrived on the 27th

I do not know anyone who would consider that normal

[lyndal1838]

I have only made one purchase recently but have to say the delivery time was incredible.
Item posted from a small town near Goulburn on Wednesday, delivered to Carlingford in Sydney on Friday morning.
Very good, but in my experience not normal by any means for these times.

[tmix001]

I am a regular purchaser on your suite. You referred to the worst time for services this country has seen- Covid 19. Since the states have opened their borders to each other, apart from hiccups, I have noticed deliveries up to 10 days earlier. My recent deliveries were here before the tracker information was updated.
Without sarcasm, I am simply referring to the standard list ofdelivery times from Austpost, not times in January.Can you please review and negotiate with Austpost the delivery times being listed on your site as their accuracy helps buyers be available to receive their goods
Regards
Don Campbell

[sandypebbles]

As already said,



eBay do not read here

People responding here are buyers and sellers

Not eBay staff