eBay

I bought a violin bow from the US and had it shipped to Australia.  The item was under $1000 and should have been duty free for import, however, I was charged $153 for duties by Pitney bows at checkout.  The global shipping program is then supposed to take care of everything, but I just received ANOTHER bill from FedEx/Pitney for $253 encluding $57 customs duty, $50 import Dec charge, $122 GST and $33 AQIS (whatever that is).  The letter from FedEx suggests I face a $5000 penalty if I do not pay this bill.  What????   ... View more

All eBay reader, I bought a new Brother QL-500W Label printer for eBay Postal Label is large Shipping Label suitable to Australia Post eBay Flat Rate Satchel 500g and 3kg is 62mm x 100mm Shipping address label printing by Brother Label program via eBay Postal Label? Anyone got Brother QL-500W Label Printer via eBay Postal Label please? ... View more

why does global shipping come to a standstill no movement since August 4/16 today is 08/18/16.must be travelling by rowboat ... View more

my pens wher stollen from packet australia post re pacaged it .but without pens. i hope this does not continue, or happen to other people. thanks. ... View more

Hi, everybody! I can't find how much does it cost to post an item from Australia to Russia. This item's shipping to Russia is possible but I can't get link "Get rates" on the item's page. I've read: "To get an estimate of how much it costs to post to your location, go to the postage details for this item." But "postage details" is going to the item page and I see this page again! And I can't send a message to the seller either. Could anyone help me? Thank you!  ... View more

anyone knows how can i save postage with australia post,i asked them how can i get the discounts,they said for domestic parcel i have to post out 1000 each year with international parcel 3000 per year ,i can't post so many,or anyone else can ,i am thinking can we put our parcles together to apply one business account with au post.can we? ... View more

I AM TRYING TO PAY FOR SOME ITEMS AT THE CHECKOUT BUT THE FRAIGHT HAS NOT BEEN INCLUDED IT THE TOTAL, I HAVE CONTACTED THE SELLER AND THAY HAVE ADDED IT AT THERE END BUT IT WONT ADD ON MY SIDE. HAS ANYONE HAD THIS PROBLEM BEFORE AND HOW DID YOU FIX IT? ... View more

showed a picture of a polished item and said it was genuine antique.After payment, has not provided a shipping detail and now states that the item has to be polished before shipping. nearly two weeks since payment.I am concerned that my purchase will not be delivered. ... View more

WHEN THE SELLER SAYS LOCAL PICK UP, DOES THAT MEAN THAT I HAVE TO COLLECT THE ITEM MYSELF?   ... View more

I had a buyer that recieved an item broken in transit. I shipped it from me to KY and then Ebay's Global Shipping Program shipped it from KY to the buyer. My shipping was Priority Mail and included $50 insurance. What do I need to do to file a claim for the shipping damage? ... View more

Hi There I received advice that an attempt was made to deliver an item I purchased but no advice where I can pick it up locally failing delivery by couriear, The item No. is 282053548804.. Can you please advise me of action to take to have this item delivered to me or for me to call at depot to pick up. Thank you in an ticipatio Regards Alan Roberts   <Removed> ... View more

I ordered a Kenwood glass mixing bowl from the UK and it arrived very well wrapped but smashed to pieces. I need to find someone to address this problem and cannot seem to find out who takes responsibiity for the package damage. Could you please advise me of the next step to take.     Wendy Lamming Item # 282 109 433 950 ID 1554853346018 ... View more

I'm the winning bid for a jacket but I think the postage cost is exhorbitant.  Similar items have recently been posted to me for half the cost from the same country (UK).  I have contacted the seller and explained this and asked her to review the cost, but she has lodged an 'unpaid item case open' without trying to resolve it with me.  I'm pretty sure she must have ticked a wrong button in some way when she was doing the postage costs, but I'm pretty new to Ebay and not sure what she's done.     How do I get the postage cost reviewed? If I don't pay, what happens?   Thanks in anticipation of your response ... View more

    If i dont print post  label and arange postage and pay independently will i be charge postage via ebay? I dont want to be charge postage or fees via my ebay account as i phiysically go to the post office and arange and pay this myself . Can you please clarify.   Kind Regards Sanda ... View more

I purchased 2 pairs of shoes from <Removed> and only received 1 pair so i contacted them to see where the other pair are and they are saying the delivery was successfully on there end but we need to senf the size 6 shoes back and get 2 size 5 shoes but its it's possible to do that when we have only received 1 pair i still have the docket as proof that we paid for 2 pairs and only have 1 on the table  ... View more

I am tracking a parcel fro the UK to Australia by the Global Shipping Program. The tracking number displayed on the EBay site is fine until the parcel arrived in Brisbane customs. At this point the parcel is handed over to Australia Post but they tell me the tracking number I have been using is not valid even though wndirect.com.au transfers me into Australia Post. Why is this tracking number suddenly now not valid? Can some please advise?   ... View more

I have won two items from the same seller, they are only small and would both fit in the same package, I would like to get the combined shipping option rather than pay two lots of shipping charges which would make the puchase unviable economically ... View more

WHen I try to track my purchase through my verification email, ebay will not let me log in, telling me that I'm not a buyer or seller yet I can still log in through usual processes, my question is why is ebay so useless? ... View more

I wish to have an item sent from the USA to Australia.  The seller advises they don't post but I should use the Global Shipping Program.  How do you access this and what is the proceedure. Any help appreciated.  Bob ... View more

Have reviewed my fees for the last 6 months and I notice that Ebay has duplicated postage on same item several times - how can I get reimbursed ... View more

Hello  I have an order that I have not yet to receive.  How can I found out if the seller is not fake.   I have look at there  ratings and it says 99 percentage accurate. But they did not send me my order as yet.  Supposedly delivered 06/07 /2016. Your assistance is greatfully appreciated ... Thank you  ... View more

I still have not received a purchase made on the 24th June. I purchased another item 3 days later and received it on time, but not the one on 24th june. Can you please find out where it is and when im due to get it, as there was no tracking number attached to it. Regards Douglas Kendall ... View more

My buyer has paid via bank transfer  I have marked the items as paid but ebay doesn't recognise it and it wont let me print a postage label for an ebay satchel that i have quoted for . Can anyone help. I have tried printing an ordinary label but, because it doesnt recognise that the items are paid for, I cant do that either! Feeling very frustrated as i now have to go to the post office to sort this !! ... View more

Unable to print postage label my item has been paid by direct debt into my account I have marked it paid but on postage it still saying that the item is unpaid please advise ... View more

Has anyone experience with sending golf bags and especially gofl clubs which are over 100cm and over 115cm? Both Australian Post and Fastway Couriers have limits up to 105 and 100cm in lenght. ... View more

HI SOLD A ITEM SENT TO REGHT ADDRESS WAS DELIVERED 2 DAYS  AGO BUT BUYER SAID SHE DID NOT GET IT THE ONLY NUMBER I HAVE TO GIVE HER IS THE EBAY TRACKING NUMBER BUT SHE SAID AUST POST DO NOT KNOW THIS NUMBER .WHY DO YOU GIVE THAT NUMBER IF YOU CAN NOT TRACK IT ,AS I PRINT A PREPAIED POSTAL SLIP AND I PUT IN POST BOX I DO NOT GO TO POST OFFICE NOW SHE IS UP IN ARMS AT ME AS I HAVE SENT TO RIGHT ADDRESS IS IT NOW UP TO ME TO PAY HER BACK FOR ITEM, WITCH WILL LEVE ME OUT OF POCKET FOR ITEM BSO HOW DO YOU TRACK THE EBAY NUMBER?????????? REGARDS tazman9@iinet.net.au ... View more

Customer wants to pick item, can i remove shipping costs and send them an invoice ? ... View more