eBay

saffozzy

Can someone suggest a cost effective courier service for packages outside of the Auspost criteria please? Nation wide delivery with pick up from Brisbane

langa201191

I don't sell often but when I do I use ebays create postage label service that creates an aus post label. Ive never had any problems with deliveries through this service however I have a buyer who claims to have not received the item despite the tracking saying it was delivered. Ive told the buyer that i have submited an enquiry to australia post and told him to do the same. Im hoping that the item is found and delivered but incase its not im wondering wether or not I will be forced to refund them even though I did everything correctly on my end, Thanks in advance for any help and sorry if this is a common question been reasked but i haven't found any information on this when using ebays create a label services.

angel.joshi

Dear Team, I ordered on 19 Sept2016. The estimated delivery date was Wed. 28 Sept 2016 But I havn't received the item yet. Could you please update me the exact delivery date. Thanks Regards Pallavi

4monty2

I have contacted the seller and basically been told ....... stiff, I don't issue refunds! He advised me that he charges the same postage cost Australia wide, but it does not state that anywhere in his listing. He also stated that his listing proce was FIRM, and when I pointed out that this was the case for the item, not the postage, that's when I got the response above. He sent fragile items in two tuff bags taped together and when I mentioned that one was damaged was told it's not his problem contact Australia Post! He charged us $60 for registered post and the actual cost of the postage was $17.80, not registered. I understand that he would also have had to pay for the bags but I believe they are only about $2.50 each. l haven't left him feedback as yet as I am fairly disgusted with his overall attitude and want to calm down and investigae my options first. Does anyone have any suggestions?? I suppose it annoys me more because when we sell items, ebay often overestimates the cost postage and we ALWAYS refund the difference, I believe that is only fair.

robertmerlino

Hi can you please change my email address many thanks robert

anubhchauha-0

Hi, i want to buy an item from US to be shipped to Singapore. when I pay for item online, do the import duties or GST gets deducted automatically.? Does eBay/ shipping agent arrange for it to be cleared at the customs? Will appreciate help. thanks! Anu

kladon7869

Why is my postage cost 25 cents more than what ebay calculated? I already have an eBay Flat Rate satchels, postage for the medium satchel was calculated as $11.70 and charged to the buyer. Then when I go to print the label it is charging me $12.05? Which is the cost of postage + the satchel. I know it's only 25 cents, but I have 56 listings and that can add up pretty quickly! any help would be appreciated. thanks Jill

yvie1058

An item arived damaged and the buyer asked for a refund.....thats fine but she is in Australia which I did not know untill the address for a dispatch centre came up at the end of sale... OK I posted it to the centre and they sent it on but buyer is now asking for a refund that she had to pay the centre to send it on to Australia Am I right in refusing this

rose*free

I want to buy 8 Bouquets from a seller <Removed> item number 152161727021 it states that if you buy multiple items they will give discount on shipping, when i asked for it they refuse, i think they should have to as its stated that once you go to check out they will send a invoice with the discount, but now its stopping me from buying off them, can you please look into it for me and get back asap i need these for a wedding thx Rose

falchoon

I just sold something and nominated to send it with a pre-paid 500g satchel bag which costs $8.25 to buy from PO but the eBay invoice has given the value as only $7.15, so I will be losing money if I use this eBay value. I haven't sent the invoice to the seller yet because of this, I can't see a way to change this price. Help!

daisyh13au

Hello I would like to upgrade my shipping to get item here faster how can i do this it is being sent throough the Global Shipping Program Regards Kim

wyambeh

I bought a sheep scanner from USA and it has not been delivered. By the tracking it is in Brisbane.There are no phone numbers or emails to find out what is happening. The carrier was meant to be post but it says" multiple carriers" ID LPKEN000000206371123. It was meant to be posted to my address on Ebay and has been held somewhere since 4/9/16. I can't find out where and I can't get any phone numbers to of them or Ebay to contact anyone. Ebay,s contact doesn't work for items not recieved. The EBAY item number is 252468058718. regards Peter Campbell

2012kayzee55

Still waiting on goods purchased 23rd August , cannot get info with tracking as to where about my purchases are. del dates were suppose to be between 13th & 27th September. have tried looking up tracking advise through Malasia Post on tracking #SYBMY17672604 Regards Chris

birthday1027-1

Hi I am going to buy a few electric products from ebay and can i choose the date of delivery due to i am going to move out to Hornsby a few weeks later.

rosirei_0

I have bought 2 items on the same day 2 blacks and 2 Khaki I received the 2 black, but did not received Colors: Khaki qty 2 , I would think they will come at the same time as I placed an order at the same time and charged on one transaction I must say this seller knows how to scamm you..I would never buy anything from this seller or overseas ...yes Im sticking with the Aussie sellers they give you a tracking number ..it don't show you how far the item is ...and I can't even contact he buyer to comminicate by email My advise is becareful who buy from

daniewhalle_0

I HAVE NOT RECIEVED MY PURCHASED ITEAM AS YET. WHERE IS IT?

manju.panch153

Dear Sir, Would like to inform you that, i had purchased item no: 272292599603 on 18th August 2016, till date i haven't received the product. Can you suggest me how to track this product. Samsung PN42C450B1D 42U2P_XM Main Board LJ41-08591A X SUSTAIN BOARD Regards, Manjunath P

stam45

Trying to track UPAAA000000184107980 but no luck.

lornsteven-1

In my situation a courier will not deliver any parcel, we get a card in our PO Box and we have to go into town and pick it up, I just ordered 3 very small bearings for a fishing reel not much bigger than a postage stamp, because I had to use my street address instead of a PO Box i had to drive into town 20 Kilmetres and pick them up, not from the post office but a place out of the central part of town,this place has limited opening times as well, in future I will NOT be using EBAY for this reason., also it took nearly a month from Hong Kong to Southern Western Australia, it's 2016 folk's not 1816.

bets20071

I just bought an item on Monday.The seller said they had dispatched the item on Tuesday.It's from Geelong South to Canberra.It's already been 4 days.But still shows nothing.I 'm not sure if they scam me or not.Should I open a case?

perricootacobb

I purchaced an item & used guest user as didnt have my ebay detail handy. I have my code no. & tracking number but need to find the login screen . Please advise I purchaced item as guest but I do have have Denise Kendall. (perricootacobb)but these details were not available when i purchaced my goods

wiregully1511x

I have sold to a buyer and charged postage. The address given is not accepted by eBay. I have contacted the buyer for an alternative address but he has not replied. I now wish to sent with an Australia Post label. If I use this label will I be charged by eBay or will the charge be levied only if I use an ebay postage label$ It is a large package (13 kilos) so is an expensive postage. Thenk you bmc-b

tommy6120

I received fault mobile and return to seller. They ask "" No worries, could you please close the return request for us first as the return has been completed? "" I open return page but I do not know how to complete it. Please let me know how to do it ?

daftjames

I bought goods using Click and Collect - the seller has dispatched them. The tracking says they are delivered ( I presume to Woolworths) but that was 3 days ago and I still don't have a code. I contacted the seller and got a just wait response. Trying the contact us option on Ebay I only get the option to say goods not delivered...Who the hell do I contact to get the code so I can pick up my goods before Woolworths decide to just ship them back. And this will probably be the last time I use Click n Collect as it seems a complete travesty.

mrsmarple61

Last time I shipped overseas, I made a serious miscalculation - did not read small red print on Australia Post site beside the standard airmail rate. Now I need an Australia Post shipping to Norway quote; cheaper to send by air than seamail; one rate says $20 odd dollars Aus; click the small red print & it appears as $36 which I assume is the correct rate. Satchel will weigh under 1 kg - there is a 2kg weight allowance only for this particular airmail rate. What do regular overseas sellers do? Thank you. mrsmarple61

noemakwiny-0

Hi I want to buy some items but the shipment destination be in East Africa (Tanzania in particular). Is it possible?

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