Added my ID with the correct name and DOB to my account. It keeps asking for it over and over.

[chaossquirrel]

I've added my government issued ID (driver's license) multiple times to my account, including pictures.  For some reason, it's not accepting or saving it.  I'm unsure if it's an issue because I'm only volunteering one ID for both ID spots, or if I'm a citizen of a country different than the one I'm residing in.

[domino-710]

Don't know why - but my bank account is my first two initials & name - my licence full name & eBay full name - but it was accepted.

I know others have had difficulty if they are not identical though.