I have a problem with an order I have not received.

[1957zorro]

I have a issue with a seller not refunding my order that hasnt been received. I ordered the item in October 2020. What can I do? Tried to open a case on them but the item number can not be found now. 

[kopenhagen5]

Go to purchase history and change the option at the top from 60 days to 2020 to find the listing.

But if you log into PayPal you should be able to open a case for INR in their resolution centre.