Made a mistake on invoice need to retract it and send a new one

lynm1947
Community Member

Help  !How can I retract an Invoice which had an error.  How do I resend a correct one?

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Message the buyer that you will be sending a new invoice and to wait for that one.

To the right of the item/s, in the drop down menu, select send invoice.

The new one will over ride the old and if you are adding postage, DO NOT click recalculate, just send or you can preview before sending it.

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