Refund

[golfraster]

I had a refund request was approved for a purchase not as advertised. The item was sent to the seller and delivered according to Ebay, with a refund to follow within 2 days.   Ten days later no refund,  where do we go for help next?? Any advice, thanks

[padi*0409]

Did you actually open a dispute through eBay ? If so the seller should have sent you a return postage label if they are in Australia.

Have you checked both your bank account and Paypal for the refund ?

Have you contacted the seller ?  What did they say ?