Refund

I had a refund request was approved for a purchase not as advertised. The item was sent to the seller and delivered according to Ebay, with a refund to follow within 2 days.   Ten days later no refund,  where do we go for help next?? Any advice, thanks

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Please give us more details. Like others, I just hope you didn't send back the item without opening a case (a return request).

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