on 04-07-2023 11:27 AM
I have sold an item but never knew about HOLD. (I have been on EBAY for over 20 years and this system has never been forwarded to me) Apparently the buyer was supposed to let me scan a QR code on uplifting the item. This he never did. Therefore the funds remain HELD. So my question is: who gets these funds?
Did you complete sign up to Managed Payments and be verified before selling?
Your last feedback as a seller on this profile says it was from 'more than a year ago'
Ergo, like all sellers who have not sold for that long, eBay consider you a 'new' seller
(it does not matter how long you have been a member, nor how much you sold 'more than a year ago')
Did you not actually read what you ticked you had read and understood when listing?
Managed Payments cam in over three years ago, and 'holds' have been in place for ages
It is up to you (and all members) to keep up with changes
The buyer not scanning the QR code is not the reason (but could certainly be an issue if the buyer by any chance is dishonest
If you have not signed up to Managed Payments, the funds have nowhere to go
If you did sign up, you will need to wait the 30 days like everyone else