How do I invoice buyer after issuing a refund?

[raylan03]

Hi, I don't know what to do. After selling and posting books to a buyer I was told they had not arrived. I checked the tracking and they had seemed to have disappeared in transit. I refunded the buyer but now see they were delivered after the refund. Buyer admits they have them.

How do I now get my money?

Thanks.

[kopenhagen5 · Accepted solution]

An invoice can't be raised without an unpaid transaction in eBay.

You have 2 choices, send the buyer a request for funds from PP if you have their PayPal email address or relist and ask the buyer to rebuy n pay.

[raylan03 · Accepted solution]

Thanks for your help. I've relisted and contacted buyer.