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How do I get my buyer's email address for postage tracking?
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on 30-11-2020 05:44 PM
INTERNATIONAL ORDER
I need the email address to complete the postage label.
I cannot request via messaging as Ebay won't allow it
Ebay states a generic email address is generated and shown on order details page - there is nothing there.
Buyer has already paid postage and Ebay will obviously take their fees so I cannot reason why they are preventing me from seeing these details.
Anyone else had this situation?
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30-11-2020
11:13 PM
View your order details. On the right hand side of the screen will be a heading POSTAGE DETAILS Which includes the buyers address etc.
On the Left side of the screen is a heading PURCHASE DETAILS, which shows the Buyers Name, Ebay ID and the new alias email that is now used by ebay.
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