on 30-11-2020 05:44 PM
INTERNATIONAL ORDER
I need the email address to complete the postage label.
I cannot request via messaging as Ebay won't allow it
Ebay states a generic email address is generated and shown on order details page - there is nothing there.
Buyer has already paid postage and Ebay will obviously take their fees so I cannot reason why they are preventing me from seeing these details.
Anyone else had this situation?
Message them and ask for it.
Anata no meruadoresu o okutte kudasai.
View your order details. On the right hand side of the screen will be a heading POSTAGE DETAILS Which includes the buyers address etc.
On the Left side of the screen is a heading PURCHASE DETAILS, which shows the Buyers Name, Ebay ID and the new alias email that is now used by ebay.
If you were paid by Paypal, click answer on the Paypal notification. That will show the buyer's real email address.
If managed payments, can't help. I haven't been subjected to it. Yet.
try generating a postage label....but don't actually do it...it should be there in the background