Sending options

[artlinart]

I sold an item and sent by your new company you are dealing with "Sendel" and they have not received it as yet, why so long and why are there no other options to send?  Not impressed and will not buy on again if there is not option on sending.

Order status: Paid

Item ID: 255196421335 Transaction ID: 2846548325015 Order number: 21-07848-59310

[paper-jack · Accepted solution]

Something to bear in mind when trying out a new company is to check reviews first.

The quote below came up first when I did a quick check,  this would certainly stop me from using Sendle, if I had a reason to not use the service that hasn't let me down yet, ie Australia Post:

"Are Sendle any good?

Sendle has a consumer rating of 1.23 stars from 239 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Sendle most frequently mention customer service, phone number and business days problems. Sendle ranks 217th among Shipping sites."

[artlinart · Accepted solution]

Thanks will look into other options to send