Sold item as new but opened, customer made offer I accepted she has contacted me not wanted now help

The item listed new but opened, customer made an offer I accepted the offer. She said did not know it was opened as you have a no refund policy I do not want it I will buy a new something like that. I checked listed states new but opened, she is saying not buying it and you can not make me, I always thought if I was honest and listed as is sale was final. Can someone let me know where I stand, please.  

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*casey*
Community Member

It  may  be a blessing in disguise  if you  haven't registered to sell and signed up for managed payments.

 

Payments on hold for 30 days

 

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&norover=1&mkevt=1&mkrid...