'difficult' buyer problem

[isambardprince]

Hi there.  I sold an item recently, and wanted to discuss the difficulty I'm having with the buyer.  On request, I sent our address for pick up.  Two days later buyer asked for address AGAIN, and arranged a time and day to collect.  Didn't show up, no contact.  After I enquired as to what was happening, buyer made another request for address, and rescheduled for another time and day.  Again, failed to show up, and no contact.  Once again, I had to pursue the buyer to find out what was happening - only to be met with another request for address and no explanation of why buyer didn't show up twice.  I advised that address had been sent three times, and now I've just received ANOTHER request for address - with an abrupt "I can't pick up without address".  Do I persist with this buyer, and risk negative feedback?  I'm also disturbed by the repeated request for my address.  Buyer has asked for it four times now, and I have copies of my messages to prove it's been sent three times.

I would like some advice, if anyone has any 🙂

[gem*addiction · Accepted solution]

It means that they are probably mucking you around and have no intention of completing the transaction.

Either call them as Col has suggested, or just open a dispute for non payment and follow the instructions.

Regarding the negative feedback, there is always the chance of that, no matter how you proceed, but if you go the dispute route and the buyer does not pay, they will be blocked from leaving feedback.