eBay

In the offer it states "Pay no Insertion Fees or Final Value Fees for any items you list and make available for purchase in a single category during the Promotion Period"   So does this mean that the item has to end in the 4 day period offered or can I list an aution starting within the period and ending outside it and still recieve the offer? (runs 1-4 June)   TIA ... View more

I have been trying to add a shipping promotion via the Promotions Manager but I dont have this option on the dropdown. Can someone explain what i need to do Thanks ... View more

There is someone selling an item that actually belong to me.   I know its mine as I recognize the box with the marking/stains, tears.. what can I do?..I am willing to buy it back but not at the price the person is selling. I never reported it stolen as its a board game.   Thank you ... View more

How do I let a possible buyer know my phone number to arrange inspection of an item?   ... View more

Could you please explain why I have received a 'Transaction Defect'. There is no way I could see to reply to your message and neither the help button nor 'tell us what yo think' links seem to be working. Please also note that this location to send a message was difficult to locate and difficult to use. Thanks and Regards, James. ... View more

how do I cancel a sale when the buyer has a change of mind and no longer wishes to buy ... View more

Can you sell machine embroidery designs and have them instantly downloaded after purchure?   Can Ebay look at this and allow it? ... View more

The listing wants electronic banking details for my buyer to pay which I have updated. I think it wants me to ;list paypal which does not seem to be an option when selling a car.  please help ... View more

The seller provided old address. The parcel was returned to me. How do I charge her for another postage fee to send to new address? Thanks ... View more

Can you help me? I am selling a collectible (232767138862) & had not intended it for sale outside Australia. However, a Chinese buyer has bought the item & is awaiting me to provide him with with an invoice for the total cost, including the additional postage rate to be sent overseas. Also, the buyer has asked that the item not be posted to China, but to an address in the USA he has yet to give me. Before I get a price at the post office for this item's airfreight to the USA, may I just ask one thing as I am new to Ebay. Once I obtain the updated postal charge to the USA, how may I generate a new invoice combining both the cost of the item and its increased postal charge? ... View more

I have been penalised for the late arrival of a shipment and this seems unjust. The item was posted on a Monday, the first option after purchase. I advised the buyer of this fact by email.  It was a delivery from Australia to France. However, I submit that once the item is mailed, I no longer have any control over the delivery process, including the time of arrival. Yet, I find that I am penalised for a late delivery. I submit that since I mailed the item on time I should not be penalised for something totally beyond my control. I further submit that the penalty should be reversed.  I awaited your considered response to thie matter. Regards, Edward. ... View more

I recently sent an item to a customer which they say arrive in a defective state. They then admitted to attempting to "fix" the item themselves and are now attempting to claim a refund? Do I have to give them the refund? I know that if you were to receive a broken product from Apple then attempt to repair it myself - it would void my refund as I interfered with the product and potentially made things worse - is it the same case here? ... View more

I NEED TO SPEAK TO A PERSON TO HELP LIST A ITEM ... View more

hi re; item no 2229 4598 6382  ended 2/5/18   THIS ITEM IS NOT BEING POSTED -  description states must pick up, but I could not remove postage then.   I need to send an invoice without postage to the buyer so they can pay. they are getting impatient as I cannot get it off my self.   thank you   Cohenkade12 Lisa Rackstraw ... View more

I had to end listings just over 60 days ago as I went on holiday. Is there any way I can find them? ... View more

Hi to whom it may concern,   From our last sale on ebay I had to refund the customer   Because of this reason am I able to get the credit fee's that were charge from the sold item refunded    Thanks for your time    FlexNationAU  ... View more

Since when have ebay started charging FVF on SHIPPING COSTS?   I have recently sold a number of items for $5. They were basically in the "too good to toss, someone may want them" category.   Shipping was offered in AP pre-paid satchels (with signature) with actual costs $16.75 (3kg) and $20.75 (5kg).  Ebay constrain the shipping costs anyway.  The buyer paid the $5 plus the indicated shipping cost (which is also what it costs me at AP).   So out of the $5 sale price, ebay take 54c and then they take an additional $1.82 or $2.24 for the shipping cost.  So for the 3kg consignment I am left with $2.64, and $2.22 from the 5kg consignment.  This is return for providing not only the actual items but also the bubble-wrap etc and the effort going to the P.O.   In retrospect I should have thrown them straight in the dumpster. ... View more

why does ebay allow sellers to advertise misleading fake items such as the coin advetised widely - Brilliant United States Morgan Dollar $1 1888 Silver Coin Collection Dollar AU. They say it is silver and made of metal which all coins are, but what is the policy? ... View more

ebay changing my listing without asking .Changing from buy now price adding best offer which is well below the price it is worth. Disgusted. ... View more

can you respond to unfair neutral feedback recieved? ... View more

Winner of auction contacts initially, but then does not show up to pick up item and will not respond to calls/texts or via ebay. What are the next steps? Help will be appreciated. ... View more