eBay

 Hello, I sold on 1st March but a buyer told me that she is in Bali and she will be back on 14th March. So I waited and send a payment invoice then. But she did not pay and response yet. So I opened a case. But she did not send any messages and payment yet. So I gave up and want to close a case to resell. How can I close?  I look forward to hear from you. Thank you!     ... View more

MY  SIGN  IN IS  LOCKED , I CAN NOT ENTER  MY SELLING ACCOUNT.  <Removed> ... View more

I have purchased off a seller who does not leave feedback at the point of sale. (i think this is wrong) Item arrived with the packaging damaged through rough handling during transport however no apparent damage done. I let the seller know of the problem and suggested the original item packaging could have been placed in a carton so as to arrive undamaged instead of wrapping in black plastic.  (i would not send like this) Seller wanted photos of the damaged packaging which i send and said i was happy with the puchased item as it was undamaged and that my response was for his future benefit, and then left positive feed back. (foolishly)   He has left no feedback for me despite two suttle reminders, firstly saying "will do"  and not responding to the second email some two weeks later! I have only encountered this attitude about 2 or 3 times in eight years on eBay   Can i revise or add to my feedback already left ???   Thankyou   samarko09 ... View more

My page is showing as if I am from Australia, how do I get it back to US showing ... View more

Hi I listed my piano for sale for $500. I accepted an offer of $400 cash. The piano has now sold. My ebay invoice is for $39.95 is this correct. Is this for the $500 listing price, not the $400 actual final sale? Thanks Marisa ... View more

Hi,   What's the $4.95 for which item please? Nothing has been sold on ebay.     Automatic payment method:  PayPal Date: Between 15 March 2017 and 17 March 2017 ... View more

So my customer purchased 6 cushions from my store. These cushions are sealed in clear plastic packaging, so it allows customer to view the item without the need to open the plastic.   After receiving the cushions, she opened 4 of the cushions to find the cushions are not in the correct size.   Our return policy clearly mentions that ITEMS MUST BE IN ORIGINAL PACKAGING.   At first, we told her that we couldn't accept the 4 opened cushions. But happy to take the 2 unopened cushions with us paying for the postage.   But she is not happy with the decision. Then we tried to offer our last solution, we're happy to take ALL Cushions as long as customer pay for return.   The thing with plastic packaging is they can clearly see and check the cushions. Once opened, we can't sell them anymore.   Please advise on what would be the best response to this case.   Attachment consists of unopened cushion with plastic packaging   Our full return policy: 1. If the item purchase are received damaged on arrival or with a manufacturing fault or the wrong item is sent, please contact us. Photos of the item are required for verification 2. You have the option of returning the item within 30 days of receiving your item for a replacement or full refund. We will require the item to be unused, and in its unopened and original packaging. Refunds under our money back guarantee do not include shipping, handling and transit insurance charges, which are not refundable in any case.Thanks.  ... View more

A buyer can not search an item in your store, does this mean when I sell shoes they can not type in size 6 blue shoes, it won't come up?.  Something everyone should know about before they sign up as a basic store if this is the case.  I found this on ebay.   Secondly, it is not guaranteed that you will get traffic to your Ebay store, even from within Ebay itself! 😞 Ebay stores do not show up in Ebay searches unless there are no other sellers with that item or with the search word. Ebay searches always bring up normal listings. You will need to do outside-sourcing to drive more traffic, such as advertising in blogs, journals, link exchanges, etc...(Exclude Spamming). ... View more

how to turn off immediate payment require Please let me know step by step. Thanks ... View more

Hi there...my buyer paid by direct deposit but on attempting to print a postage label to attach to my ebay satchel, a warning comes up that buyer has not paid.  It will also not let me print the postage label.   I have updated the buyer record to show he has paid.   Does anyone know why I cannot print the label please?   🙂 ... View more

Hi Ebay, I wish to report Harrasement and bullying from seller  today i have all emails stating i'm a moron as i am unable to purchase her sale as i'm in hospital,this person knows my address etc, disgusting lanuage received on my email as proof, saying **bleep** off etc saying hope i have a doctor who can give me a facelift and i should get my **bleep** raised disgusted and terribly upset, i contacted this seller to say i was in hospital and received abuse constant all afternnon on my email account. ... View more

Ebay email sent on 27/02/17 saying if you still havent recieved a return label before (24/02/17) let us know. That means it has expired 3 days prior to the email stamped and sent date. The best part of the joke is when I clicked on the link (Ask us tostep in and help) on the very next day and up to today 8times a dialog apperes in red on top saying (You are not authorised to perform this action at this time) The seller in the mean time is giveing me excuses showing ignorrence. I tried my best to contact Customer Support to no avil. Even PAYPAL that has a policy of 120 days of dispute, still links me back to ebay resolution center which does the same **bleep** again. Your Help Please  ... View more

how do i  get acredit on a item  i have paid fees on when you know item was never picked up ... View more

Hi somebody made a bid on my xtrail that I have for sale and now request to withdrawl from his bid what do I do. it is on auction and soon will be coming to an end. ... View more

i am being charged on 192087812778 due to non paying buyer  i never marked payment recieved and relisted item i would lke a credit please even if  it has beeen 32 days as i have just recieved account thanks ... View more

After winning buyer wants trade away from eBay to save fees.  He wont tell me where he is based, sydney or china, and now says he needs more time for his credirt card. I dont trust him, item is $5000, i want to cancel whole sale immediately. How can i do this? ... View more

all the you tube videos to do vthis is a diffrent format/ layout than whats on my screen, help says this option should be avalible? cant list with out options Can anybody help me please ... View more

I sold a some computer parts on ebay and the buyer is claiming the items are broken I tested the parts prior to sale and they all worked perfectly. I order to test the parts the buyer must have installed them if he wasn't careful he would have damaged them. Now he wants a return when it says no returns on the sale item How can i reject his claim for a return on the basis he could have damaged the item ? There is no option to reject the request for a return in the returns centre   ... View more

I sold an electric food processor  that worked perfectly.  packed well and delivered on the 10th February.       3 weeks later I get an email telling me that it is not working.    I am wondering  why she has waited three weeks to inform me it is not working as if I received an electrical item in the mail I would try it immediately..  Plus the fact that it was working well when I posted it. Any advice out there please? ... View more

rang ebay they said they cant block them there put me onto someelse they said they have blocked them then i get this ...And i have no negs or have sold any items like they  have said.. its a good thing i have copies of the massages you left out of this, not so subtle threat of letting me know you're aware of where i live,the messages about  how you cant help me" with verifying you own the car, or the one you said "you will send the details tomorrow " after explaining i needed to verify for finance purposes, so let me make it easy for you, as you believe me to be a female you're threatening, i will be coming to your home! you keep selling your madonna videos and schd and stolen phones,and see if refusing to stop messaging me and threatening me changes the outcome now! ANY HELP THANKS. i know ebay has all messages so person is just being a dh ... View more