eBay

Hi,   I am going away for a week, how do i put the "seller away" notice on my listings.   Thanks ... View more

Hi, why my item for sale is showing pay only ... option which discountes my price by 10%, how to turn it off, please Regards Bogdan   ... View more

what % selling fee am i on  Ron ... View more

I want to allow one buyer from an overseas country to bid when I have listed my item as unavailable to bidders outside the UK? Can someone please explain how I do this. ... View more

Hi community,   I have a buyer who won & paid for a pool table, pick up only.   This was 4 weeks ago, he hasn't picked up nor responded to my text messages or emails.   What do I do?   Thx Bruce ... View more

l have trouble using the new listing format, can l still use the old one for selling things ? ... View more

How do you enable click and collect for a listing as a seller? ... View more

Hi I had a buyer who told me an item hadnt arrived.We worked the situation out and I gave him a full refund through PayPal. Now he tells me the item has arrived.Now he wants to repay me. How does he repay through PayPal after the transaction has been dealt with? If anyone has had this happen please let me know . ... View more

I was randomly looking at dome 90's dresses that were for sale when I found a buyer of mine who had purchased 2 dresses a long time ago reselling the same dresses.Which is fine ok. But she had copied my entire add description  with my photos and relisted it as her listing. She did this for both dresses.  I have messaged her and told her it wasnt the right thing to do and could she please take down the photos and rewrite the add in her own words and take her own photos. I have a distinct mannequin I use and I dont want someone else using it for their benefit. Just wondered if I did the right thing or is it ok for her to do it? ... View more

I had an item for sale and someone 'purchased' it, but never paid for it, so i cancelled the order. now ebay is charging me the ebay selling fee for this item, and it didnt sell.  How do i contact them or stop them from charging this fee, as that is totally not reasonable.  ... View more

I listed an item and it is listed as selling via my eBay but I cannot find it if I do a search in the correct category or any category ... View more

Hi, I have one selling account and one buying account on ebay....(so a total of 2). So how many total accounts are we allowed to have to sell on? I am a small time seller, and just list the 50 free listings per month, andf sell a couple maybe a month.  I dont sell enough to have a ebay store. So how many accounts can 1 small time seller allowed to have? Thank you all for your help and knowledge ... View more

Can someone please point me to where I am going wrong please?   I have lots of stuff that my hoarding wife accummulated as she disappeared down the blackhole of Alzheimer's which I am trying to clear out and "rehome" rather than just add to landfill, however I am totally annoyed at being dramatically out of pocket when things sell for 99 cents.   The "charge actual cost" postage calculator then usually seems to charge the buyer $7.15 for postage, but charge me $7.55 instead when I print the label.   I then spend an additional $1.35 on a padded post bag, and lose a further 89 cents for the eBay commission. Add further to that the $2.50 in petrol to run into town to post things, and the landfill option is looking like a sure fire winner over bothering to list things!   Anyone care to share how 99 cent sales can actually provide a positive return please? I've tried all the settings I can find, but it seems calculated postage rules only apply to multiple item purchases? What am I missing?   So far, I can only see to set a minimum price of $5 in order to cover the other costs and eBay's cut. ... View more

unsure what the rules are these days... am I allowed to add the words bonus ... or free .... in the title of a bin listing? if I'm not can you direct me to the link.  thank you   thanks ... View more

Hi there, I recently upgraded my phone and want to sell the previous one. I cant activate it and I don't know why, it's not blocked or stolen etc as IMEI proves. I've listed the item and added in the description what the issue is and that I don't have time to get it fixed etc. As result i've listed it for cheaper than a new or second hand model purely because they'd have to go and get it fixed. I've received some offers and I just wanted to make sure before I sell it that once it's sold buyers can't just decide they didn't know or don't want it anymore. What's the procedure here?     Thanks! ... View more

What is the current policy.  Somebody just bought a large item that was listed pick up only and immediately paid with PP.  It's not a newbie, so I am angry they did not even ask before buying.  I assume they will want it shipped; is there anything I should or should not do?  I remember that in one stage it was believed that there is no buyer protection for PP payment on pick up only items; is that still the case? ... View more

Do gokarts come under vehicles when selling, and what is the final value fee for this listing? ... View more

The question above is what I need answered please! Thanks for any help! ... View more

why doesn't ebay return the selling fees if the item is returned and refinded? ... View more

  Hi, I sent a item to buyer, but she has not received, the item number is :132527041905, she opened a case from Paypal, but not she closed, I will refund to her but when I cancel the order from ebay, show below:   "Unfortunately, we can't cancel your orderYou can't cancel this order right now because there's a PayPal case open for it".   How do I refund to her and I can get the final fee. if just from Paypal refund to her, can I get the ebay final fee?  Thank you      Kind Regards   Li Guang ... View more

Hi, I'm after some advise. I sold 4 blu ray movies to a buyer and sent him a combined Invoice and Postage costs and he paid using an e-cheque. This morning the e-cheque failed and was cancelled. I assume the buyer didn't have the funds. I informed him of the failure of the e-cheque and I resent a New combined Invoice and postage but he insists he's not getting the combined Invoice. I have resent it 3 more times. Still he says he hasn't received it.  Now he wants to ring me to get it sorted. Everything about this sale looks normal on my ebay selling summary. Not sure what my next step should be. ... View more

Hi, my buyer originally was going to pick up her item and clicked pick up. now due to ill health she wants it sent but I can't find a way to send her an another invoice as that option is no longer there. help please. regards, denise ... View more

Does it roll off the list after a certain specified time, or what? ... View more

Hi. I sold an item in early January that did not arrive at destination. I refunded the item. The buyer was great and requested that if I could get another he would still like to have it. I now have another one but his address no longer comes up when I press on order details so I can't post. I went through old emails and found his user name but when i attempt to contact i get the really scary ebay warning about selling outside ebay. Last week another buyer sent a modified address for postage and we both received a warning, I dont want to risk another warning. I'm doing the right thing, How can I contact without ebay thinking im not being good! ... View more

I have a final value free credit and don't know what that means. Do I have to re-list the item for sale becuase the purchaser didn't pay? thanks ... View more

A few times I've tried the Help section via the link at the top of the screen, entering a topic that is a term clearly used on eBay but topics/help files returned are about legal policies, the don'ts more than do's come up... Apart from previous attemps to find info from the help files, which generally go nowhere except warnings if you do this or that you will be banned, barred, deleted, penalized, tarred & feathered followed by a ballistc missile sent to your house, the last was just wanting clarification on using UPCs in listings...!! So question is... is there another info section on eBay on this and other minor topics for clarification purposes. Don't want to change or add anything after the "Linking Policy" change cost me hundreds of hours to change things they agreed to in the first place. ... View more

Why has Ebay taken it on itself to offer discounts on items I'm selling? eg 112796675009  I DO NOT want my items discounted - and certainly not by Ebay on my behalf (without the courtesy of even asking me).   How can I get rid of the discount code from my listing, and how can I stop it happening again?   Thanks ... View more