eBay

Hi All. I have been checking my transaction history and for a number of items the transaction has been cancelled however the final value fee has not been refunded, it might not seem like a lot however there are a number of these mistakes. Ebay is refunding me, but has anyone else found that this regularly occurs? I just wonder if they are getting an extra 20-50c off me a week in mistakes how many other people are not aware that this happens, or am I just unlucky?   Kind Regards, ... View more

A buyer bought several lots from me and then accepted 4 more 2nd chance offers, but when i click on send a revised invoice none of the 2nd chance offers show up just the original lots bought. He is a new buyer on Ebay and i think he may have clicked on the wrong thing when he accepted the 2nd chance offers as they all come through my emails stating that he has bought the item and he will be sending payment(4 times) but i want to send everything as a single invoice and postage payment. How do i go about this.  Thank you in advance ... View more

I have been reading on these boards about "crackdowns" on messaging.  I am confused, as I had not heard anything about this, or what it entails.  I have always been under the impression that as a Seller, I am obliged to answer any questions put to me by potential Buyers, now it seems a lot of other Sellers are refusing to answer questions because they fear getting their accounts suspended by eBay ?? Can someone please explain this to me. Doesn't not answering questions then get you low DSR's for communication? I realize some of this has to do with exchanging information regarding pick ups, but it seems there are other reasons involved here as well.  As a buyer, I recently had a Seller message me via eBay messaging and suggest we deal outside eBay. I did not want to ignore that message, as I thought it may implicate me, so I told them in no uncertain terms "NO" and warned them about suggesting this. I also had a buyer ask if I had a particular item and would be listing it soon..I messaged back that I had others I may list soon, but not the one they were looking for.  Surely these types of messages are allowed?? I would be interested in hearing what others are experiencing.   ... View more

If I list on an Ebay promotion day (free or discounted final value fees) & the item is automatically re-listed, is it covered by any promotion offered on the new day of re-listing? Or do I have to re-list it as a totally new listing to be included in that day's promotion? ... View more

I have lost or cant find an item which has been sold.  I have refunded the buyer through Paypal with a note of apology.  Do I have to cancel from the drop down menu against the sale or does the Paypal refund suffice?  I dont want to get a defect as this is the first time it has happened to me. Your advice would be greatly appreciated. Thank you. ... View more

  How do I go about closing down my ebay store? Thanks Kinga ... View more

As a beginner, I am currently limited to 10 listings per month. How does this work if  I list, say, the 10 allowed lots at the start of the month, and tick the automatic 3 or 4 re-listing box for each of them? Do they get re-listed, or is any such re-listing considered to be exceeding the 10 per month limit? ... View more

I just sold three items to the same buyer but instead of waiting for an invoice for combined postage she paid the postage for all three. How can I refund her the difference and how will it impact on my paypal fees? Thanks ... View more

Recently I have had to start my auctions at a much lower price then I actually want to get. The only reason I have done this is because no one has been buying from me unless the start price is really low.Some things are worth more than $5 actually they are worth at least $10 on most of my items but here I am selling them sometimes for $3.50. Can someone tell me if I am doing something wrong with my listings.I know people do like vintage clothing.I have sold a lot in the past at the prices I have wanted just not recently. ... View more

Where can I find my archived sales? ... View more

On 8 Jan 2018 I listed a concrete mixer at $150, mayhew10 interested to buy it at $100.  I agreed at $100.  But he went to click on buy it now,  so ebay processed me sold at $150, I realised that problem.  I cancelled this transaction and relist again.  You accepted me.  Then REMOVED did it again to click make an offer at $100, so I accepted this offer.  Then I sold this item at $100 to mayhew10.  Today I check my account summary ebay charged me 2 times, one is sold at $150, another one sold at $100.  Please solve this problem.  I just sold this item once at $100.  Thank you. jane_10 ... View more

why are my items set to US dollars nnot Aussie dollars? ... View more

Why don't answered messages from bidders appear on my auction listings when I tick the box for them to do so? Please. ... View more

Hi, if I advertise and sell my car on Ebay how do I work out your fees. E.G. If I sold it for $5000 how much would you take. ... View more

Do they have to be listed today and can I put them on at anytime this month? ... View more

Going away for a few weeks, I understand if you have a store you can notify that you'll be away, if not, do you just end all your listings temporarily?? Thank you in advance. ... View more

I understand that you can only list 40 items per month. Would like to know when the month starts/finishes, so you can relist free items?   thanks ... View more

I need to change the postage price and to be able to ship overseas. How do I alter thi once the bidding has completed . The purchaser agrees with this. ... View more

I have just gone to print an ebay postage label and in red letters are the words The suburb provided is not recognised for this postcode. So I can't complete the label which is a bit of a nuisance   This is the address as per the PayPal email & also in my ebay seller hub. I have some pre paid satchels so I don't mind hand writing the label. Would I be covered if the parcel goes astray? ... View more

I contacted the buyer after 3 days and still no response. What's my next action? ... View more

I was relisting a group of 25 items from my unsold list but I accidently hit the delete button instead.  Is there a way to retreive those listings or are they gone forever?  There was no second chance button asking if I wanted to confirm the deletions.  Thanks. ... View more

can I set up a seller a/c before I have product   Regards  Bruce ... View more

Hi, I just opened a store and am trying to relist some stuff into it. When I edit these listings I'm not being given the "Good Til Cancelled" option, only the 30 days, and the check button for the 3 automatic relists. Do you think this is because these listings were originally created before I opened the store?   And on another note, wow, how complicated to put these things into my store these days. It's going to be a very steep learning curve today.   Thanks for your help! ... View more

I'm selling a large item that cannot be shipped. A member has contacted me to inspect the item before purchasing. I'm ok with passing on my physical address, but I already got a warning from ebay about doing this. How should I proceed? ... View more

Would really appreciate some help please.   regards ... View more

I have been using Pretty Borders Plus! to make templates for my listings.  Yesterday I was told the borders are "non-secure http content" and my listing will be removed if I do not fix it.  I just took it out.  How can I fix it?  One of my listing at least let me put some photos into the "description" area, but the others did not  😞  Is there anywhere to get some templates that can be used on eBay now?   First Photobucket started demanding hundreds of dollars, now this.  ETSY is starting to look attractive.  ... View more

eBay makes out that I have cancelled sale, so the buyer has 10 days to confirm, meaning I can't re-sell items till then, when actually I have done everything correctly and they have not followed through. I tried emails, message bank and sms, to no avail. Has anyone else had this problem and if so, was there any solution? ... View more

Under which postage heading do i use to send a small letter sized envelope that weighs 25gm to Europe. I try to put it under Standard International Flat rate Postage, but when i go to upload the item in Turbo Lister it wont upload and says that that heading no longer exists ???  any suggestions! ... View more

Hi, woud appreciate your advice i recenlty received this offer from ebay "Pay no Insertion and Final Value Fees on any items you list & sell until 27 Oct" which states "you must list an item and make it available for purchase by 23:59 (AEST) on 27 October 2017 in order to qualify for the promotion."   I have just realised this is a little ambiguous (well to me). Does 'available for purchase by 27 Oct"  mean it has to be SOLD be 27/10? Of just that a lsiting needs to be active by then? I'm thinking the former, but am not absoluely sure Do more experienced sellers know  many thanks for your help   ... View more

Hi. Ebay has changed the feedback thing. I left just average feedback for a buyer thinking I was answering another Ebay survey (I usually answer the surveys). Then I realised too late, I was leaving for the buyer. I wanted to give him a more glowing feedback, not just average. Is there a way you can change it or remove it please? I wanted to say something like: Thanks for paying so quick, happy to deal with you.. Or something similar. Can you help please? Thanks.. Tim. ... View more