21 DAY HOLD FINANCIAL SERVICE OMBUDSMAN WANTS TO HEAR FROM YOU

[hmmar-spier]

Having lodged a complaint against Pay Pal and Ebay in regards to illegally freezing funds and also referring the matter to the privacy commisioner.  The Financial Services Ombudsman also wants to hear about accounts where funds have been placed under the 21 day hold. Their office is anticipating an across board deluge of complaints and they wish to be advised of individual cases as believe this is a breach of law.

[nodramuzz-at-planet-plants]

TY for that. I shall aslo contact PP, as you say. Re FB: are we a;lso assume to be extortionists, too? There's only those 2 who manage our eBay & PP that are those ..

[chill2293]

Hey guys, I contacted the Ombudsman on Thursday, they contacted PayPal on Friday, I then proceeded to send PayPal a very seriously worded email yesterday and today I received an email saying they've released all of my funds.

[4green2000]

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@chill2293 wrote:
Hey guys, I contacted the Ombudsman on Thursday, they contacted PayPal on Friday, I then proceeded to send PayPal a very seriously worded email yesterday and today I received an email saying they've released all of my funds.

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Good outcome.

This is what i like to see and anyone in this same situation to do exactly this.

Just goes to show paypal can bend so why bend in the first place?

[blackeye123456789]

Had you already put in a dispute.........?????

Rang both E-bay and Paypal got hand ball between both .......

File a dispute with FOS

Still nothing ......

What options if any ......???

cheer's

[blackeye123456789]

now got 27 items with funds on hold ...........

Don't want to do 27 disputes to try get fund released....

[2106greencat]

[cinema-arts]

thanks cq tech, I wrote an email to Kirsty 

Fingers crossed.

[ambercat16]

BUMP?

[cq_tech]

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@cinema-arts wrote:

thanks cq tech, I wrote an email to Kirsty 

Fingers crossed.

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Do please let us know if she bothers replying. I get the impression that she's probably been inundated with emails since I posted that information a couple of days ago, so she may have given up, or possibly even resigned in disgust.

[blackeye_au]

wow finally got a response from my dispute.........!!!!!!!

Financial Services Provider: PayPal Australia Pty Limited
Case Number: XXXXXX

I refer to your most recent submissions of our online Dispute Form in relation to your dispute with the PayPal Australia Pty Limited. It has come to our attention that you already have a case with us where the same issues are raised, case number XXXXXX...

Accordingly, your most recent dispute lodgements have been deleted as duplicates. Any new information you have provided has been added to the existing case.

It is in everyone’s interest to resolve matters as soon as possible and for this to happen we need your assistance. Therefore, please do not provide additional information via our online Dispute Form if you have already lodged or registered a dispute with us.

Yours Sincerely,

Patrick Moffat-Stokes - Registration Team
Financial Ombudsman Service Limited
Local Call: 1300 78 08 08 | F: 03 9613 6399