Account charge

[Anonymous]

Why have I been charged $177 

I delivered the item prrsonally

The buyer was not happy and requested a refund, which I agreed to

I then arranged to have the item picked up

At no time was there any charge to the buyer or ebay!

[twyngwyn]

fvfs?

Does ebay know that you've refunded buyer, and cancelled sale?

[repentatleisure1952]

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@Anonymous wrote:

Why have I been charged $177 

I delivered the item prrsonally

The buyer was not happy and requested a refund, which I agreed to

I then arranged to have the item picked up

At no time was there any charge to the buyer or ebay!

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There must have been a "charge to the buyer" or you would not have been able to refund them.

How about coming back & detailing exactly what happened?

[padi*0409]

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@repentatleisure1952 wrote:

How about coming back & detailing exactly what happened. 

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An "off eBay" sale with the wheelchair ?

[twyngwyn]

if indeed it was 'off ebay', OP will lose.......they will charge anyway (it's in the T&Cs).......be careful OP that it doesn't happen again....

at this stage, without enough info, we can only guess

[*casey*]

"Why have I been charged $177 "

If this is a final value fee,  it's only charged when an item is SOLD.

Obviously not the wheelchair as the final value fee would be much higher.

As it was a pick up / delivery, did the buyer pay by  cash for the item  ?

And if yes, is that how you refunded the buyer ?

If that's what happened, you'll need to 'cancel the transaction' to receive a refund of your final value fee.

This link will give you  further information:

https://www.ebay.com.au/help/selling/getting-paid/sellers-can-cancel-order?id=4136&srsltid=AfmBOooDR...

[amvak-58]

Hi Team,

Since December, eBay has been charging y account it is looks too much. I would like to know the reason why.

[lezned-toycollector]

Nobody here is privy to that information. I'd suggest you contact eBay directly.... and hijacking someone's thread - especially an old thread - is not an accepted practice. You'd be best served by starting your own thread.