Account restricted

[stury-32]

Hi, why does my account continually get restricted when selling the exact same item as others, even when using sell similar to create the listing. Any help would be appreciated as this is effecting business.

[eol-products]

I learnt this the hardway when using brand names in listing titles for items that are used with that product as well. With the items I was selling I had to put "for" or "fits" before the brand name to allow the the listing to be compliant.

Check the help section to see if these words are suitable for what you are selling when it comes to compatible items.

[stury-32]

The listing had been up for a month prior without any issues and also no brand names in title. I feel like I am being either targeted or reported by other sellers but no idea how to rectify the issue. Cheers

[tazzieterror]

What kind of item is it?

[stury-32]

Wireless earphones

[collect247]

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@stury-32 wrote:
Hi, why does my account continually get restricted when selling the exact same item as others, even when using create sell similar to the listing. Any help would be appreciated as this is effecting business.

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The highlighted text in your OP doesn't mean that you copy and sell the exact item as the similar listing.

You still need to put in your own images and description.

The only thing that can stay the same is the ebay recommended and additional applications.

[stury-32]

Yeah I change all description and add my own photos ofcourse I only tried using sell similar as I was getting restricted heaps when creating my own listing and I figured if there's can stay up then why shouldn't mine? Now after a month of the items being listed it all of a sudden gets taken down? I've asked ebay previously and have only been told that it's a violation but not why

[digital*ghost]

Is it getting pinged for keyword spamming - the listings I looked at contain "ipad iphone samsung" without even any context.

If your product is not branded as an Apple / iPhone etc or Samsung product, these should not be included, unless listed under compatibility in the item specifics. 

[stury-32]

Yeah it wasn't stated in the email I received but I will look into that cheers

[danieh_6]

You are selling fake Apple iPhone earpods, no wonder you keep getting restricted. It's not allowed on ebay. I suggest sell elsewhere or find another product.

https://www.ebay.com.au/help/policies/listing-policies/selling-policies/intellectual-property-vero-p...