@kopenhagen5 wrote:
As far as taking action against eBay, that will be very difficult because if you read the conditions you signed up for to use eBay, I think you will find that eBay relinquish all responsibility due to site and internet glitches. And as for the suspension, I also think eBay will be able to show the procedure of the system has acted in accordance with what you have agreed to when you signed their T&C's.
I agree that it would be difficult, but a site glitch is one thing, a decision eBay makes surrounding the result of a site glitch is something else, and wouldn't actually fall under anything where they have reliquished, declined or diminished responsibility, because a site glitch is an unpredictable event, the suspension may have been automated when the email was detected, but the decision to uphold the suspension was a deliberate decision / action. It would be the same as - for example - a site glitch causing a double charge for a postage label and then eBay deciding not to refund for the overcharge. They may have no responsibility for causing the overcharge (nor any responsibility for financial stress that arises as a result), but they definitely have a responsibility to refund or credit the overcharge. Though, that's a little more clear cut than this case, I suspect.
The only logical reason I can think of for eBay to take that path would be if they thought there was an exploit being deliberately abused that can result in email addresses being embedded into the timestamp. I've honestly never seen that before (I've seen them in signatures that people have set up, but nowhere else unless manually typed in by the member).
As others have said, I wish you well on your endeavours OP - am very curious about how it goes.
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