Additional return policy details not displaying

[spicy-pickles]

Does anyone know where the Additional return policy details show up?

When I look under Postage and Payments > Return Policy on my listings the text I entered is not there, only the options I selected from the drop downs such as 30 days after the buyer receives it and Money Back.

[digital*ghost]

It should show underneath the selected options - i.e. in the Return Policy section in the postage and payments tab, there should be two grey headings, one which has "Item must be returned within" where the selectable options are displyed, then underneath should be "Return policy details" showing anything you've typed. 

[spicy-pickles]

That's what I would have thought too but all I see is...

The buyer is responsible for return postage costs.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.

[digital*ghost]

Unfortunately, I can't think of a reason why it wouldn't show, unless you have business policies and created a one without applying it to a listing - if it was typed out while creating the listing, it should have been applied and appear in that section. Is the text still there if you click revise?

[spicy-pickles]

Thanks for your help, I just managed to fix it. I had to delete the business policy and make a new one, changes to that text box weren't being reflected in the listings even though the policy was applied to all of them. Who knows why these things happen...