on 01-12-2017 10:43 AM
Any one got any idea how to contact the dedicated customer support team that anchor stores get (which I have).
Live support wasn't sure at first what it was but found this email DL-eBay-AU-CS-Managed@tpa.ebay.com, I have emailed that address 4 times over 2 weeks and got no reply.
I have googled and googled, loads of help with ebay US info, but nothing for AUS.
This is the store overview page https://sellercentre.ebay.com.au/ebay-for-business/new-look-store
This is the quote about dedicated support:
Additional Value
Anchor Store Subscribers will receive Dedicated merchant support (Australian and New Zealand based sellers only) and $100 monthly credit for Promoted Listings.
01-12-2017 11:08 AM - edited 01-12-2017 11:12 AM
Could be wrong, but I thought it meant that when you go through Help & Contact, you speak with someone higher up the food chain??