Another Seller has reported some of my Items incorrectly as forbidden and Ebay have removed them.

[michelem1963]

Another Seller has reported some of my Items incorrectly as violating ebay's rules and Ebay have removed them from may page, despite the fact this Seller reporting me is selling the exact same thing.  I have tried talking to Ebay many times over 4 weeks to tell them they arent actually what he is saying they are and sending them proof that they do not violate their rules and that the reporting Seller also has the exact same items for sale but nearly 4 weeks later, I still have not had it resolved and Ebay resolutions keep saying someone will look into it and including them checking that the reporting Seller is selling the exact item.  How do I get through to them and get the items relisted.  Thanks in advance.  

[michelem1963]

Gee thanks for the insinuation that I'm selling dodgy items. They aren't dodgy and the exact ones are sold in the likes of Bunnings, Mitre 10 etc etc.  The fact I asked them was the report made by a larger competitor and they paused and said sorry I can't tell you, that's responding to my specific question - different to you pausing while typing. You missed the point -  they think the item it is used for something else that is restricted, which it isn't.  I sent proof of what it is used for and how it can be readily purchased elsewhere. 

Thanks for your lack of support and assumptions that I sell dodgy -  I came here for advice and help, not to be insulted. I won't be using this forum again. 

[gutterpunkz05]

A pause would mean nothing, it is a legal matter of what they can and can't disclose.  So it is pure assuption on your part that it was reported by a competitor.

Likewise without any other info, members here can only assume it may be vero related.

Did you list the item as new, and if so are you authorized to sell the product.

[michelem1963 · Accepted solution]

Hi. Thankyou. I will look into the Vero possibility. It's a shame they just be more specific. Yes, it is new and yes, it's tge same item and brand you can buy elsewhere in a physical store. Thanks for your help. As mentioned I'll look into the Vero.  Cheers